How to upload
You can upload photos of your bike at https://app.laka.co/gb/gear. We accept photos as proof of ownership, but may ask for receipts and proof of purchase at our discretion during a claim, so it's best to provide this beforehand.
What to upload
Bicycle photos
Show the full bicycle, including the frame and drivetrain (gears + chain).
Take close-up photos of any upgrades you’ve made.
If your bike is stolen and was required to be locked to be covered, we'll need to see evidence that you owned a gold standard lock. If you don’t insure your lock as an accessory, you can still include a photo of it alongside your bicycle photos.
Accessories and clothing photos (e.g. locks, GPS)
If you insure locks, lights, GPS etc. and clothing separately, please upload photos to these areas. One photo containing all your accessories may be sufficient, provided brands/models can be clearly identified.
Photo requirements
The pictures should clearly show:
The make and model of the bicycle.
The condition of the bicycle and accessories at the time you added them to your policy.
We prefer photos taken on an original device, no screenshots of photos or photos passed through WhatsApp etc.
Proof of purchase
Providing receipts or invoices is the best way to demonstrate the amount you spent on your bike and accessories.
If proof of purchase isn’t available, please contact our support team for guidance.
At the point of a claim, we may ask for further evidence (e.g. a receipt) at our discretion.
What if I'm not the registered owner of my bike?
Riding a bike that's hired/ on loan, purchased on a Cycle to Work scheme or bought by a friend or family member? No problem!
We may still need to see the original proof of purchase, even if it's not in your name.
For hire bikes and bikes on loan (such as from a sponsor if you're racing for a club or team), you should also upload a copy of the loan agreement.
For C2W, please provide a copy of your C2W voucher, showing your employer's name, along with the actual shop invoice for your gear.
Quick tips
✅ Upload photos proactively – it makes any future claims faster.
✅ Keep receipts or invoices safe and submit them when possible.
✅ If you’re missing documents, let us know so we can advise on next steps.