You'll need to record a video statement to make a claim. It helps to be as clear and descriptive as possible, although it needn’t be a cinematic masterpiece!
You can use your phone, laptop or other device capable of recording video+audio to create a video statement and submit a claim.
Happy filming! 🎬
Video statements for Laka Bicycle Insurance claims
State who you are, where you live
What gear you’re claiming for. Please list each part, make, model and include any upgrades or customisations you made.
Describe what happened, when, where, and how (if known)
If anyone else was involved or liable for the incident
Where the bike or accessories are located now
Avoid background noise that might make it hard to hear what you are saying
Video statements for Laka Health & Recovery claims
Describe the incident: before, during and after.
Describe your injuries
Medical Assessments:
If you’ve already seen a medical practitioner please tell us about the assessment they made of you and any treatment they’ve recommended.
If you haven't seen a medical practitioner that's okay, but we'll arrange for a paid, private GP video appointment after you submit your claim.
Avoid background noise that might make it hard to hear what you are saying