# Laka's Help Centre

> Help center for Laka

## Nederlands

### Fietsverzekering

- [30-Daagse Lock-in Periode](https://help.laka.co/nl/articles/526346-30-daagse-lock-in-periode.md)
- [Kan ik mijn fiets uitlenen aan vrienden of familie?](https://help.laka.co/nl/articles/618674-kan-ik-mijn-fiets-uitlenen-aan-vrienden-of-familie.md)
- [Dekt Laka ook tweedehands of vintage fietsen?](https://help.laka.co/nl/articles/627233-dekt-laka-ook-tweedehands-of-vintage-fietsen.md)
- [Hoe beveilig ik mijn fiets op een camping of afgelegen locatie?](https://help.laka.co/nl/articles/628289-hoe-beveilig-ik-mijn-fiets-op-een-camping-of-afgelegen-locatie.md)
- [Hoe verzeker ik mijn aangepaste onderdelen of extra wielsets?](https://help.laka.co/nl/articles/627257-hoe-verzeker-ik-mijn-aangepaste-onderdelen-of-extra-wielsets.md)
- [Wat als ik de motor van mijn e-bike heb aangepast of ontgrendeld?](https://help.laka.co/nl/articles/627120-wat-als-ik-de-motor-van-mijn-e-bike-heb-aangepast-of-ontgrendeld.md)
- [Is mijn e-bike accu een accessoire?](https://help.laka.co/nl/articles/627298-is-mijn-e-bike-accu-een-accessoire.md)
- [Dekt Laka e-bikes met een gashendel?](https://help.laka.co/nl/articles/627119-dekt-laka-e-bikes-met-een-gashendel.md)
- [Komt mijn e-bike in aanmerking voor een verzekering?](https://help.laka.co/nl/articles/627111-komt-mijn-e-bike-in-aanmerking-voor-een-verzekering.md)
- [Dekt Laka het gebruik van mijn fiets voor bezorgwerk?](https://help.laka.co/nl/articles/627107-dekt-laka-het-gebruik-van-mijn-fiets-voor-bezorgwerk.md)
- [Moet ik in Nederland wonen om verzekerd te zijn bij Laka?](https://help.laka.co/nl/articles/627123-moet-ik-in-nederland-wonen-om-verzekerd-te-zijn-bij-laka.md)
- [Kan ik claimen als mijn GPS of elektronisch apparaat stopt met werken?](https://help.laka.co/nl/articles/627397-kan-ik-claimen-als-mijn-gps-of-elektronisch-apparaat-stopt-met-werken.md)
- [Ben ik verzekerd als mijn fiets met geweld wordt gestolen \(beroving\)?](https://help.laka.co/nl/articles/628302-ben-ik-verzekerd-als-mijn-fiets-met-geweld-wordt-gestolen-beroving.md)
- [Zijn mijn fietsonderdelen gedekt als ze worden gestolen?](https://help.laka.co/nl/articles/628303-zijn-mijn-fietsonderdelen-gedekt-als-ze-worden-gestolen.md)
- [Ben ik gedekt als ik per ongeluk mijn fiets of accessoires kwijtraak?](https://help.laka.co/nl/articles/628305-ben-ik-gedekt-als-ik-per-ongeluk-mijn-fiets-of-accessoires-kwijtraak.md)
- [Kan ik een verzekering afsluiten voor één reis naar het buitenland?](https://help.laka.co/nl/articles/628309-kan-ik-een-verzekering-afsluiten-voor-een-reis-naar-het-buitenland.md)
- [Is mijn algemene outdooruitrusting gedekt tijdens bikepacking?](https://help.laka.co/nl/articles/628313-is-mijn-algemene-outdooruitrusting-gedekt-tijdens-bikepacking.md)
- [Ben ik gedekt voor onopzettelijke schade als ik zelf de oorzaak ben van het ongeluk?](https://help.laka.co/nl/articles/628315-ben-ik-gedekt-voor-onopzettelijke-schade-als-ik-zelf-de-oorzaak-ben-van-het-ongeluk.md)
- [Mag ik mijn fiets langer achterlaten als ik extra sloten gebruik?](https://help.laka.co/nl/articles/628298-mag-ik-mijn-fiets-langer-achterlaten-als-ik-extra-sloten-gebruik.md)

### Gidsen

- [Hoe kan ik controleren welke fietsverzekering product ik heb?](https://help.laka.co/nl/articles/526377-hoe-kan-ik-controleren-welke-fietsverzekering-product-ik-heb.md)
- [Laka’s 50% Multibike Korting](https://help.laka.co/nl/articles/526379-laka-s-50-multibike-korting.md)
- [Kan ik sommige fietsen op Compleet en sommige fietsen op Basis verzekeren?](https://help.laka.co/nl/articles/526380-kan-ik-sommige-fietsen-op-compleet-en-sommige-fietsen-op-basis-verzekeren.md)
- [Wat is onderverzekering en hoe kan dit mijn claim beïnvloeden?](https://help.laka.co/nl/articles/526381-wat-is-onderverzekering-en-hoe-kan-dit-mijn-claim-beinvloeden.md)
- [Overstappen naar Laka fietsverzekering](https://help.laka.co/nl/articles/526393-overstappen-naar-laka-fietsverzekering.md)
- [Je fietsverzekering opzeggen of pauzeren](https://help.laka.co/nl/articles/526363-je-fietsverzekering-opzeggen-of-pauzeren.md)
- [Hoe kan ik Race- en Werelddekking inschakelen?](https://help.laka.co/nl/articles/526349-hoe-kan-ik-race-en-werelddekking-inschakelen.md)
- [Hoe kan ik mijn vrienden aandragen bij het collectief?](https://help.laka.co/nl/articles/526384-hoe-kan-ik-mijn-vrienden-aandragen-bij-het-collectief.md)

### Locking Requirements

- [Wat is de technische definitie van 'aard- en nagelvast object'?](https://help.laka.co/nl/articles/627441-wat-is-de-technische-definitie-van-aard-en-nagelvast-object.md)
- [Wanneer moet ik een tweede ART-2 slot gebruiken?](https://help.laka.co/nl/articles/526348-wanneer-moet-ik-een-tweede-art-2-slot-gebruiken.md)
- [Verbetert een beveiligingscamera mijn verzekeringsdekking?](https://help.laka.co/nl/articles/628299-verbetert-een-beveiligingscamera-mijn-verzekeringsdekking.md)
- [Mag ik mijn fiets buiten op slot laten staan ​​tijdens een weekend of vakantie?](https://help.laka.co/nl/articles/627439-mag-ik-mijn-fiets-buiten-op-slot-laten-staan-tijdens-een-weekend-of-vakantie.md)
- [Kan ik mijn fiets 's nachts afgesloten buiten op straat laten staan?](https://help.laka.co/nl/articles/627431-kan-ik-mijn-fiets-s-nachts-afgesloten-buiten-op-straat-laten-staan.md)
- [Moet ik mijn fiets op slot zetten als ik hem nog kan zien?](https://help.laka.co/nl/articles/627428-moet-ik-mijn-fiets-op-slot-zetten-als-ik-hem-nog-kan-zien.md)
- [Moet ik mijn fiets op slot zetten in huis?](https://help.laka.co/nl/articles/627426-moet-ik-mijn-fiets-op-slot-zetten-in-huis.md)
- [Is mijn fiets verzekerd als ik hem op een balkon of in de tuin stal?](https://help.laka.co/nl/articles/627414-is-mijn-fiets-verzekerd-als-ik-hem-op-een-balkon-of-in-de-tuin-stal.md)

### Het Laka-model & Betalingen

- [Biedt Laka een no-claimkorting aan?](https://help.laka.co/nl/articles/627258-biedt-laka-een-no-claimkorting-aan.md)
- [Wat is de bedenktijd?](https://help.laka.co/nl/articles/526411-wat-is-de-bedenktijd.md)
- [Hoe werkt de korting bij meerdere fietsen?](https://help.laka.co/nl/articles/627375-hoe-werkt-de-korting-bij-meerdere-fietsen.md)
- [Hoe wordt mijn betaling berekend?](https://help.laka.co/nl/articles/627380-hoe-wordt-mijn-betaling-berekend.md)
- [Hoe berekenen jullie mijn bijdrage aan het collectief?](https://help.laka.co/nl/articles/526398-hoe-berekenen-jullie-mijn-bijdrage-aan-het-collectief.md)
- [Wordt mijn polis elke maand automatisch vernieuwd?](https://help.laka.co/nl/articles/526375-wordt-mijn-polis-elke-maand-automatisch-vernieuwd.md)
- [Wat is het collectief?](https://help.laka.co/nl/articles/526339-wat-is-het-collectief.md)
- [Wat is assurantiebelasting?](https://help.laka.co/nl/articles/526345-wat-is-assurantiebelasting.md)

### Schade melden

- [Hoe verwerken jullie claims?](https://help.laka.co/nl/articles/526342-hoe-verwerken-jullie-claims.md)
- [Hoe kan ik een claim indienen?](https://help.laka.co/nl/articles/526354-hoe-kan-ik-een-claim-indienen.md)

### Veelgestelde vragen \(FAQ\)

- [Hoe moet ik mijn e-bike of bakfiets op slot zetten?](https://help.laka.co/nl/articles/526347-hoe-moet-ik-mijn-e-bike-of-bakfiets-op-slot-zetten.md)

### Neem contact op

- [Neem Contact Op](https://help.laka.co/nl/articles/526401-neem-contact-op.md)
- [Kan ik Laka bellen?](https://help.laka.co/nl/articles/526402-kan-ik-laka-bellen.md)

## English

### Bicycle Insurance

- [Photos of your Gear and Proof of Ownership](https://help.laka.co/en/articles/526356-photos-of-your-gear-and-proof-of-ownership.md)
- [30-day lock-in period](https://help.laka.co/en/articles/526346-30-day-lock-in-period.md)
- [Can I lend my bike to a friend or family member?](https://help.laka.co/en/articles/618674-can-i-lend-my-bike-to-a-friend-or-family-member.md)
- [Does Laka cover second-hand or vintage bikes?](https://help.laka.co/en/articles/627233-does-laka-cover-second-hand-or-vintage-bikes.md)
- [Mon vélo est-il couvert pour la livraison ou le travail de coursier ?](https://help.laka.co/en/articles/647882-mon-velo-est-il-couvert-pour-la-livraison-ou-le-travail-de-coursier.md)
- [How do I secure my bicycle at a campsite or remote location?](https://help.laka.co/en/articles/628289-how-do-i-secure-my-bicycle-at-a-campsite-or-remote-location.md)
- [Mugging / Bike Jacking](https://help.laka.co/en/articles/526400-mugging-bike-jacking.md)
- [In or On a Vehicle Theft or Damage](https://help.laka.co/en/articles/526392-in-or-on-a-vehicle-theft-or-damage.md)
- [Do I need to wear a helmet?](https://help.laka.co/en/articles/526361-do-i-need-to-wear-a-helmet.md)
- [Can I insure my Cycle to Work Bicycle with Laka?](https://help.laka.co/en/articles/526383-can-i-insure-my-cycle-to-work-bicycle-with-laka.md): Yes, you can insure a Cycle to Work bike with Laka
- [Do you insure professional / sponsored athletes?](https://help.laka.co/en/articles/526388-do-you-insure-professional-sponsored-athletes.md)
- [I'm moving / immigrating to Europe or the UK - how can I transfer my Laka Account to a new territory?](https://help.laka.co/en/articles/526376-i-m-moving-immigrating-to-europe-or-the-uk-how-can-i-transfer-my-laka-account-to-a-new-territory.md)
- [How do I insure custom parts or extra wheelsets?](https://help.laka.co/en/articles/627257-how-do-i-insure-custom-parts-or-extra-wheelsets.md)
- [I just insured my bike with Laka, what do I need to do next?](https://help.laka.co/en/articles/526352-i-just-insured-my-bike-with-laka-what-do-i-need-to-do-next.md)
- [What if I’ve modified or derestricted my e-bike motor?](https://help.laka.co/en/articles/627120-what-if-i-ve-modified-or-derestricted-my-e-bike-motor.md)
- [Is my e-bike battery an accessory?](https://help.laka.co/en/articles/627298-is-my-e-bike-battery-an-accessory.md)
- [Does Laka Cover E-bikes with Throttles?](https://help.laka.co/en/articles/627119-does-laka-cover-e-bikes-with-throttles.md)
- [Is My E-bike Eligible for Insurance?](https://help.laka.co/en/articles/627111-is-my-e-bike-eligible-for-insurance.md)
- [Laka Bike Insurance - Complete, Core and Add-Ons Cover and Limitations](https://help.laka.co/en/articles/526366-laka-bike-insurance-complete-core-and-add-ons-cover-and-limitations.md)
- [Bike Rental / Hire](https://help.laka.co/en/articles/526368-bike-rental-hire.md)
- [Theft \(including attempted theft\)](https://help.laka.co/en/articles/526370-theft-including-attempted-theft.md)
- [Crash or Accidental Damage](https://help.laka.co/en/articles/526371-crash-or-accidental-damage.md)
- [Licensed Racing & Events](https://help.laka.co/en/articles/526387-licensed-racing-events.md)
- [Does Laka Cover Courier & Food Delivery Work?](https://help.laka.co/en/articles/627107-does-laka-cover-courier-food-delivery-work.md)
- [Does Laka cover apply if I am not a permanent UK resident?](https://help.laka.co/en/articles/627123-does-laka-cover-apply-if-i-am-not-a-permanent-uk-resident.md)
- [Can I claim if my GPS or electronic device stops working?](https://help.laka.co/en/articles/627397-can-i-claim-if-my-gps-or-electronic-device-stops-working.md)
- [Am I covered if my bike is stolen by force \(mugged\)?](https://help.laka.co/en/articles/628302-am-i-covered-if-my-bike-is-stolen-by-force-mugged.md)
- [Are my bike parts covered if they are stolen?](https://help.laka.co/en/articles/628303-are-my-bike-parts-covered-if-they-are-stolen.md)
- [Am I covered if I accidentally lose my bike or accessories?](https://help.laka.co/en/articles/628305-am-i-covered-if-i-accidentally-lose-my-bike-or-accessories.md)
- [Can I get insurance for a single trip abroad?](https://help.laka.co/en/articles/628309-can-i-get-insurance-for-a-single-trip-abroad.md)
- [Is my general outdoor gear covered while bike packing?](https://help.laka.co/en/articles/628313-is-my-general-outdoor-gear-covered-while-bike-packing.md)
- [Am I covered for accidental damage if I cause the crash?](https://help.laka.co/en/articles/628315-am-i-covered-for-accidental-damage-if-i-cause-the-crash.md)
- [Do extra locks allow me to leave my bicycle for a longer period?](https://help.laka.co/en/articles/628298-do-extra-locks-allow-me-to-leave-my-bicycle-for-a-longer-period.md)
- [Can I insure my child's bike for racing?](https://help.laka.co/en/articles/627093-can-i-insure-my-child-s-bike-for-racing.md)
- [Am I covered at a Cafe? Do I need to bring a lock to the cafe?](https://help.laka.co/en/articles/526391-am-i-covered-at-a-cafe-do-i-need-to-bring-a-lock-to-the-cafe.md)

### Your Laka Account

- [Add, remove and update your Bikes, Accessories or Clothing](https://help.laka.co/en/articles/526369-add-remove-and-update-your-bikes-accessories-or-clothing.md)
- [How do you recover claim costs for the collective?](https://help.laka.co/en/articles/526373-how-do-you-recover-claim-costs-for-the-collective.md)
- [How can I check which Bicycle Insurance Policy/Package I have?](https://help.laka.co/en/articles/526377-how-can-i-check-which-bicycle-insurance-policy-package-i-have.md)
- [Laka's 50% MultiBike Discount](https://help.laka.co/en/articles/526379-laka-s-50-multibike-discount.md)
- [Can I cover some bikes on Complete and some bikes on Core?](https://help.laka.co/en/articles/526380-can-i-cover-some-bikes-on-complete-and-some-bikes-on-core.md)
- [What is underinsurance and how could it affect my claim?](https://help.laka.co/en/articles/526381-what-is-underinsurance-and-how-could-it-affect-my-claim.md)
- [Switch Bicycle Insurance to Laka](https://help.laka.co/en/articles/526393-switch-bicycle-insurance-to-laka.md)
- [How to value your bicycles and gear](https://help.laka.co/en/articles/526394-how-to-value-your-bicycles-and-gear.md)
- [Home Insurance vs. Bicycle Insurance](https://help.laka.co/en/articles/526397-home-insurance-vs-bicycle-insurance.md)
- [Pause or Cancel Laka Cover](https://help.laka.co/en/articles/526363-pause-or-cancel-laka-cover.md)
- [Change email addresses](https://help.laka.co/en/articles/666603-change-email-addresses.md)
- [Updating your home address](https://help.laka.co/en/articles/526407-updating-your-home-address.md)
- [How to enable the Race + Travel add-on](https://help.laka.co/en/articles/526349-how-to-enable-the-race-travel-add-on.md)
- [How can I change my card details / Payment Method?](https://help.laka.co/en/articles/526408-how-can-i-change-my-card-details-payment-method.md)
- [Earning Laka Credit via Referrals - Recommend a Friend](https://help.laka.co/en/articles/526384-earning-laka-credit-via-referrals-recommend-a-friend.md)
- [Can I schedule Laka Cover to pause or cancel on a set date?](https://help.laka.co/en/articles/526382-can-i-schedule-laka-cover-to-pause-or-cancel-on-a-set-date.md)
- [What is the difference between clothing and accessories?](https://help.laka.co/en/articles/627295-what-is-the-difference-between-clothing-and-accessories.md)

### Locking Requirements

- [24-Hour Abandonment Clause](https://help.laka.co/en/articles/526367-24-hour-abandonment-clause.md)
- [Locking Requirements: SoldSecure Gold Locks and Private/Communal/Public Locations \[UK\]](https://help.laka.co/en/articles/526410-locking-requirements-soldsecure-gold-locks-and-private-communal-public-locations-uk.md)
- [Locking rules for a cargo bike covered by Laka Core](https://help.laka.co/en/articles/526389-locking-rules-for-a-cargo-bike-covered-by-laka-core.md)
- [How do I check if my bike lock is Sold Secure Gold rated?](https://help.laka.co/en/articles/627402-how-do-i-check-if-my-bike-lock-is-sold-secure-gold-rated.md)
- [Definition of an 'immovable object'?](https://help.laka.co/en/articles/627441-definition-of-an-immovable-object.md)
- [Does having a security camera improve my insurance coverage?](https://help.laka.co/en/articles/628299-does-having-a-security-camera-improve-my-insurance-coverage.md)
- [Can I leave my bike locked outside for a weekend or holiday?](https://help.laka.co/en/articles/627439-can-i-leave-my-bike-locked-outside-for-a-weekend-or-holiday.md)
- [Can I leave my bike locked outside on the street overnight?](https://help.laka.co/en/articles/627431-can-i-leave-my-bike-locked-outside-on-the-street-overnight.md)
- [Do I have to lock my bike even if I can still see it?](https://help.laka.co/en/articles/627428-do-i-have-to-lock-my-bike-even-if-i-can-still-see-it.md)
- [Do I need to lock my bike inside my home?](https://help.laka.co/en/articles/627426-do-i-need-to-lock-my-bike-inside-my-home.md)
- [Is my bike covered if I keep it on a balcony or in a garden?](https://help.laka.co/en/articles/627414-is-my-bike-covered-if-i-keep-it-on-a-balcony-or-in-a-garden.md)
- [Is my bike covered if I keep it in a public bike hanger?](https://help.laka.co/en/articles/627407-is-my-bike-covered-if-i-keep-it-in-a-public-bike-hanger.md)

### The Laka Model & Billing

- [Why is Laka more expensive than some other insurers?](https://help.laka.co/en/articles/747854-why-is-laka-more-expensive-than-some-other-insurers.md)
- [Does Laka offer a no-claims discount?](https://help.laka.co/en/articles/627258-does-laka-offer-a-no-claims-discount.md)
- [14-Day Cooling-Off Period](https://help.laka.co/en/articles/526411-14-day-cooling-off-period.md)
- [How does the multi-bike discount work?](https://help.laka.co/en/articles/627375-how-does-the-multi-bike-discount-work.md)
- [How is my payment calculated?](https://help.laka.co/en/articles/627380-how-is-my-payment-calculated.md)
- [How do you calculate my monthly share?](https://help.laka.co/en/articles/526412-how-do-you-calculate-my-monthly-share.md)
- [How do you calculate my quote?](https://help.laka.co/en/articles/526398-how-do-you-calculate-my-quote.md)
- [Payment Dates - When you will be charged \[UK\]](https://help.laka.co/en/articles/526365-payment-dates-when-you-will-be-charged-uk.md)
- [Does my policy automatically renew each month?](https://help.laka.co/en/articles/526375-does-my-policy-automatically-renew-each-month.md)
- [All charges, discounts and promotions explained](https://help.laka.co/en/articles/526364-all-charges-discounts-and-promotions-explained.md)
- [What is the Laka Collective?](https://help.laka.co/en/articles/526339-what-is-the-laka-collective.md)
- [What is the Laka Fee?](https://help.laka.co/en/articles/526390-what-is-the-laka-fee.md)
- [What’s Insurance Premium Tax \(IPT\)?](https://help.laka.co/en/articles/526345-what-s-insurance-premium-tax-ipt.md)

### Making a Claim

- [How do you settle claims?](https://help.laka.co/en/articles/526342-how-do-you-settle-claims.md)
- [Filing a Claim](https://help.laka.co/en/articles/526354-filing-a-claim.md)
- [How to Record a Video Statement](https://help.laka.co/en/articles/526385-how-to-record-a-video-statement.md)
- [How can I get an update on my claim?](https://help.laka.co/en/articles/526386-how-can-i-get-an-update-on-my-claim.md): You can view the status of your claims at https://app.laka.co/gb/claims
- [Submitting a Claim](https://help.laka.co/en/articles/526396-submitting-a-claim.md): Submit claims online within 28 days of your incident at https://app.laka.co/gb/claims

### Health & Recovery Insurance

- [Health & Recovery Insurance Cover and Limitations](https://help.laka.co/en/articles/526355-health-recovery-insurance-cover-and-limitations.md)
- [Laka Recovery Credits](https://help.laka.co/en/articles/526409-laka-recovery-credits.md)

### Legal Services and Liability Insurance

- [Submitting a Laka Legal Services / Personal Injury Claim where no theft or damage has taken place](https://help.laka.co/en/articles/526403-submitting-a-laka-legal-services-personal-injury-claim-where-no-theft-or-damage-has-taken-place.md)
- [Laka Legal Services / Personal Injury Claims](https://help.laka.co/en/articles/526404-laka-legal-services-personal-injury-claims.md)
- [I’m a member of British Cycling or Cycling UK \(CTC\), do I still need liability cover?](https://help.laka.co/en/articles/526405-i-m-a-member-of-british-cycling-or-cycling-uk-ctc-do-i-still-need-liability-cover.md)
- [Liability Insurance Cover and Limitations](https://help.laka.co/en/articles/526406-liability-insurance-cover-and-limitations.md)

### Commercial Fleet Partners

- [Commercial Fleet CSV Guide](https://help.laka.co/en/articles/526357-commercial-fleet-csv-guide.md)
- [Automating Commercial Fleet Management](https://help.laka.co/en/articles/526359-automating-commercial-fleet-management.md): If you make frequent updates to which bikes you insure, you can automate these updates to your policy via Laka's API or by sending a .csv to an endpoint.
- [Commercial Fleet Migration Guide 2025 \(UK+EU\)](https://help.laka.co/en/articles/526360-commercial-fleet-migration-guide-2025-uk-eu.md)
- [Do you offer group policies for small businesses?](https://help.laka.co/en/articles/627223-do-you-offer-group-policies-for-small-businesses.md)

### Contact Us

- [Contact Us](https://help.laka.co/en/articles/526401-contact-us.md)
- [Can I call Laka?](https://help.laka.co/en/articles/526402-can-i-call-laka.md)

## Français

### Assurance vélo

- [Assurance Vélo Laka - Couverture Classique, Essentielle et Add-Ons : Couverture et Limitations](https://help.laka.co/fr/articles/526338-assurance-velo-laka-couverture-classique-essentielle-et-add-ons-couverture-et-limitations.md)
- [Période de blocage de 30 jours](https://help.laka.co/fr/articles/526346-periode-de-blocage-de-30-jours.md)
- [Puis-je prêter mon vélo à un ami ou à un membre de ma famille ?](https://help.laka.co/fr/articles/618674-puis-je-preter-mon-velo-a-un-ami-ou-a-un-membre-de-ma-famille.md)
- [Laka couvre-t-elle les vélos d'occasion ou vintage ?](https://help.laka.co/fr/articles/627233-laka-couvre-t-elle-les-velos-d-occasion-ou-vintage.md)
- [Comment sécuriser mon vélo sur un camping ou dans un lieu isolé ?](https://help.laka.co/fr/articles/628289-comment-securiser-mon-velo-sur-un-camping-ou-dans-un-lieu-isole.md)
- [Comment assurer mes pièces personnalisées ou mes jeux de roues supplémentaires ?](https://help.laka.co/fr/articles/627257-comment-assurer-mes-pieces-personnalisees-ou-mes-jeux-de-roues-supplementaires.md)
- [Et si j'ai modifié ou débridé le moteur de mon vélo électrique ?](https://help.laka.co/fr/articles/627120-et-si-j-ai-modifie-ou-debride-le-moteur-de-mon-velo-electrique.md)
- [La batterie de mon VAE est-elle un accessoire ?](https://help.laka.co/fr/articles/627298-la-batterie-de-mon-vae-est-elle-un-accessoire.md)
- [Laka couvre-t-elle les vélos électriques avec accélérateur ?](https://help.laka.co/fr/articles/627119-laka-couvre-t-elle-les-velos-electriques-avec-accelerateur.md)
- [Mon vélo électrique est-il éligible à l'assurance Laka ?](https://help.laka.co/fr/articles/627111-mon-velo-electrique-est-il-eligible-a-l-assurance-laka.md)
- [Garantie vol \(y compris la tentative de vol\)](https://help.laka.co/fr/articles/526370-garantie-vol-y-compris-la-tentative-de-vol.md)
- [Puis-je soumettre une demande d'indemnisation si mon GPS ou appareil électronique tombe en panne ?](https://help.laka.co/fr/articles/627397-puis-je-soumettre-une-demande-d-indemnisation-si-mon-gps-ou-appareil-electronique-tombe-en-panne.md)
- [Suis-je couvert\(e\) si mon vélo est volé par la force \(agression\) ?](https://help.laka.co/fr/articles/628302-suis-je-couvert-e-si-mon-velo-est-vole-par-la-force-agression.md)
- [Mes pièces de vélo sont-elles couvertes en cas de vol ?](https://help.laka.co/fr/articles/628303-mes-pieces-de-velo-sont-elles-couvertes-en-cas-de-vol.md)
- [Suis-je couvert\(e\) si je perds accidentellement mon vélo ou mes accessoires ?](https://help.laka.co/fr/articles/628305-suis-je-couvert-e-si-je-perds-accidentellement-mon-velo-ou-mes-accessoires.md)
- [Puis-je souscrire une assurance pour un seul voyage à l'étranger ?](https://help.laka.co/fr/articles/628309-puis-je-souscrire-une-assurance-pour-un-seul-voyage-a-l-etranger.md)
- [Mon équipement de plein air est-il couvert pendant le bikepacking ?](https://help.laka.co/fr/articles/628313-mon-equipement-de-plein-air-est-il-couvert-pendant-le-bikepacking.md)
- [Suis-je couvert\(e\) pour les dommages accidentels si je provoque l'accident ?](https://help.laka.co/fr/articles/628315-suis-je-couvert-e-pour-les-dommages-accidentels-si-je-provoque-l-accident.md)
- [Des antivols supplémentaires permettent-ils de laisser mon vélo plus longtemps ?](https://help.laka.co/fr/articles/628298-des-antivols-supplementaires-permettent-ils-de-laisser-mon-velo-plus-longtemps.md)

### Guides

- [Comment puis-je vérifier quelle police d'assurance vélo ou quelle formule je possède ?](https://help.laka.co/fr/articles/526377-comment-puis-je-verifier-quelle-police-d-assurance-velo-ou-quelle-formule-je-possede.md)
- [Remise multi-vélos de 50 % de Laka](https://help.laka.co/fr/articles/526379-remise-multi-velos-de-50-de-laka.md)
- [Puis-je assurer certains vélos avec la couverture classique et d'autres avec la couverture Essentielle?](https://help.laka.co/fr/articles/526380-puis-je-assurer-certains-velos-avec-la-couverture-classique-et-d-autres-avec-la-couverture-essentielle.md)
- [Comment évaluer vos vélos et votre matériel](https://help.laka.co/fr/articles/526394-comment-evaluer-vos-velos-et-votre-materiel.md)
- [Interrompre ou annuler la couverture Laka](https://help.laka.co/fr/articles/526363-interrompre-ou-annuler-la-couverture-laka.md)
- [Comment activer le Complément Course avec licence + Voyages internationaux](https://help.laka.co/fr/articles/526349-comment-activer-le-complement-course-avec-licence-voyages-internationaux.md)

### Locking Requirements

- [Clause d'abandon](https://help.laka.co/fr/articles/526367-clause-d-abandon.md)
- [Qu'est-ce qu'un « objet inamovible » au sens de la police Laka ?](https://help.laka.co/fr/articles/627441-qu-est-ce-qu-un-objet-inamovible-au-sens-de-la-police-laka.md)
- [Exigences en matière d’antivol: normes acceptées et lieux privés/communautaires/publics](https://help.laka.co/fr/articles/526348-exigences-en-matiere-d-antivol-normes-acceptees-et-lieux-prives-communautaires-publics.md)
- [Une caméra de sécurité améliore-t-elle ma couverture d'assurance ?](https://help.laka.co/fr/articles/628299-une-camera-de-securite-ameliore-t-elle-ma-couverture-d-assurance.md)
- [Puis-je laisser mon vélo attaché dans la rue pendant la nuit ?](https://help.laka.co/fr/articles/627439-puis-je-laisser-mon-velo-attache-dans-la-rue-pendant-la-nuit.md)
- [Puis-je laisser mon vélo attaché dans la rue pendant la nuit ?](https://help.laka.co/fr/articles/627431-puis-je-laisser-mon-velo-attache-dans-la-rue-pendant-la-nuit.md)
- [Dois-je verrouiller mon vélo même si je le surveille ?](https://help.laka.co/fr/articles/627428-dois-je-verrouiller-mon-velo-meme-si-je-le-surveille.md)
- [Dois-je verrouiller mon vélo à l'intérieur de mon domicile ?](https://help.laka.co/fr/articles/627426-dois-je-verrouiller-mon-velo-a-l-interieur-de-mon-domicile.md)
- [Mon vélo est-il couvert si je le garde sur un balcon ou dans un jardin ?](https://help.laka.co/fr/articles/627414-mon-velo-est-il-couvert-si-je-le-garde-sur-un-balcon-ou-dans-un-jardin.md)
- [Mon vélo est-il couvert /si je le garde dans un abri vélo public?](https://help.laka.co/fr/articles/627407-mon-velo-est-il-couvert-si-je-le-garde-dans-un-abri-velo-public.md)

### Le modèle Laka et la facturation

- [Laka propose-t-elle une réduction pour absence de sinistre ?](https://help.laka.co/fr/articles/627258-laka-propose-t-elle-une-reduction-pour-absence-de-sinistre.md)
- [Période de Rétractation de 14 Jours](https://help.laka.co/fr/articles/526411-periode-de-retractation-de-14-jours.md)
- [Comment fonctionne la réduction multi-vélos ?](https://help.laka.co/fr/articles/627375-comment-fonctionne-la-reduction-multi-velos.md)
- [Ma localisation affecte-t-elle ma contribution mensuelle ?](https://help.laka.co/fr/articles/627380-ma-localisation-affecte-t-elle-ma-contribution-mensuelle.md)
- [Comment calculez-vous ma prime mensuelle ?](https://help.laka.co/fr/articles/526412-comment-calculez-vous-ma-prime-mensuelle.md)
- [Comment calculons-nous votre devis ?](https://help.laka.co/fr/articles/526398-comment-calculons-nous-votre-devis.md)
- [Qu'est-ce que le Collectif Laka ?](https://help.laka.co/fr/articles/526339-qu-est-ce-que-le-collectif-laka.md)

### Déclarer un sinistre

- [Comment Enregistrer une Déclaration Vidéo](https://help.laka.co/fr/articles/526353-comment-enregistrer-une-declaration-video.md)
- [Déposer une demande d'indemnisation](https://help.laka.co/fr/articles/526354-deposer-une-demande-d-indemnisation.md)

### Contact

- [Contactez-nous](https://help.laka.co/fr/articles/526401-contactez-nous.md)
- [Puis-je appeler Laka ?](https://help.laka.co/fr/articles/526402-puis-je-appeler-laka.md)

## Deutsch

### Schreib uns

- [Kontaktieren Sie uns](https://help.laka.co/de/articles/526401-kontaktieren-sie-uns.md)
- [Kann ich Laka anrufen?](https://help.laka.co/de/articles/526402-kann-ich-laka-anrufen.md)